Salesforce is an online solution for customer relationship management, or CRM.

Over 150,000 companies, both big and small, are growing their business with Salesforce.

Deep Dive

Salesforce Lighting Platform

Lightning is the foundation of everything you do to extend and get more value from CRM. And now myLightning tools help everyone do even more to personalize apps and brand your employee mobile expereince. All with built-in trust and security from the world’s #1 enterprise cloud platform.

The Salesforce Platform is the world’s number one Platform as a Service (PaaS) solution. It’s the most powerful way to create your app and get it in front of your users fast, all by harnessing the power of the cloud.

PaaS is a cloud computing service that gives users the ability to develop, launch, and manage apps without having to deal with the infrastructure required for building apps. As the world’s #1 PaaS, Salesforce’s Salesforce Platform allows you to focus on building apps to connect to your customers in whole new ways, while Salesforce maintains the infrastructure necessary to get the job done.

Customer 360

Salesforce Customer 360 is a tool that allows companies to connect Salesforce apps and create a unified customer ID to build a single view of the customer. It was introduced at Dreamforce 2018 and incorporates the functionality of MuleSoft to allow companies to connect any app, data source or device across any cloud service or on premises server. At the Connections 2019 conference, Salesforce expanded Customer 360 will new features that make it easier to bridge fragmented customer data across an entire organization and enable companies to deliver integrated customer engagement at scale. Customer 360 goes beyond the traditional customer data platform (CDP) capabilities and extends the practices of CRM with consumer-scale data management and activation.

The Lightning App Builder Wizard, which is available within the Salesforce Platform, walks users through the process of building an app from scratch. Use the components in Lightning to build and customize your app—pre-built components come standard in Lightning, but your in-house developers can provide additional components as well. Need to integrate with third-party sites? Components from partners are available in the App Exchange.
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Talent Management

Only SAP SuccessFactors provides a complete, recruit-to-retire solution across all talent processes, and comprehensive content such as skills and competency libraries, job descriptions, goal catalogs, as well as legal and coaching content.

Talent Management Includes:

  • Recruiting
  • Onboarding
  • Learning
  • Performance and Goals
  • Compensation
  • Success and Development

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Workforce Analytics

Workforce Analytics provides concrete and actionable insights on workforce data to drive your business strategy today and help you plan for the future.

It helps increases the effectiveness of HR through a comprehensive library of more than 2,000 standard metrics, industry benchmarks, and HR best practices that help measure the things that matter. It allows you to conduct sophisticated workforce modeling, create visibility into critical resource gaps, and define HR strategies today to insure your readiness for the future. This proven solution has been used by Fortune 500 companies around the globe to refine their business strategies and bridge the execution gap between strategy and results.
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Social Collaboration

Social collaboration shortens the sales cycle. It increase customer and employee engagement, and reduce training costs. Avoid disconnected silos of collaboration; instead, deliver a single, secure social foundation across your entire business.

It brings together people, information, applications and processes to solve business problems and drive results
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Rapid Start

Rapid Deployment Services for SuccessFactors

Click Here to download and learn more about ZenFocus RapidStart for SuccessFactors

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